How much will I get paid & can I get a payslip?
As per your contract, we do not provide payslips to our tutors. It’s the responsibility of the tutor to keep track of their own payments. If you have come across a discrepancy in a particular month’s payment, please send us a detailed breakdown (after the 15th of the month, also as per our policies), and we will investigate this for you as soon as possible – usually within 3 working days. Before you send your query and breakdown, please:
- Double check your lessons logs, and that you’re excluding payment for lessons that happened this month.
- Email us with the lesson dates, durations, the breakdown of your own payment calculation and a screenshot of your month’s lesson logs on the Portal so that we can look into the discrepancy.