It’s the 15th and I haven’t been paid

Please double check your bank statements as payments can sometimes take a few days to reflect, and email and app notifications don’t always come through!

Payments are processed for lessons that took place between the 1st and last day of a month. These lessons must be correctly logged by no later than the 1st of the following month. You will be paid for these lessons by the 15th of the following month.

Example: You will be paid for lessons done in February between 1-15 March. You will only be paid for lessons done on 1-15 March by 15 April as these lessons count towards the total for March. Please remember that you need to log your lessons correctly by the last day of the month in order to be paid on time. If you don’t log your lessons in time, you may be subject to penalties, as indicated in the BrightSparkz Contract and Important Policies documents.